You have 45 days from the date of purchase to initiate a return for a refund or store credit. Please ensure that your return meets the following conditions:


The item must be unworn, unwashed, and in brand-new condition, with no signs of wear or damage.

The item must be returned in its original packaging, including all tags, labels, and accessories.

Returned items must match the original order details. Items that do not belong to our store will not be accepted.

To request a return, please email us at Sale@niceclothingmall.com with your order number, the item(s) you wish to return, and the reason for the return. Our customer service team will review your request and respond within 1-3 business days with further instructions.


Exchange Policy

If you would like to exchange an item (e.g., for a different size or color), please follow the return process outlined above and specify your exchange request in your email. Once we confirm the eligibility of your exchange, we will arrange for the replacement item.


Refund Process

Once we receive and inspect your returned item(s), we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method. If store credit (Store Credit) was used for the purchase, the refund will be returned as store credit.

The actual time for the refund to reflect in your account may vary depending on your bank or payment provider.

Items Not Eligible for Return or Exchange

The following items are not eligible for return or exchange:


Items returned after the 45-day return period.

Items that have been worn, washed, damaged, or missing original packaging and tags.

Final sale or clearance items marked as "Non-Returnable".

Returns due to personal preferences (e.g., change of mind, incorrect purchase) if the item is not in its original condition.

Important Notes

If you receive a defective or incorrect item, please contact us within 7 days of receipt and provide clear photos as proof so we can resolve the issue promptly.

Return Shipping Costs:

If the return is due to a product defect or an error on our part, we will cover the return shipping cost.

If the return is due to personal reasons, the customer is responsible for the return shipping fee.

For any questions regarding our return and exchange policy, please feel free to contact us at Sale@niceclothingmall.com. Our customer support team will be happy to assist you!


Thank you for your understanding and support—we look forward to serving you again!